Step by Step - Practical Strategies to Help you get the Most out of your Practice
September 22-23, 2017
You’ve taken the courses and developed your skills.
You’ve attracted some good team members and good patients.
You want to put the pieces together to make your practice distinctive.
You want your patients to want the care you have to offer.
Setting off on the right foot shapes the journey. The way you begin a relationship sets the stage for everything that will follow. To set your dental practice apart in today’s competitive market you must be unique; not with bells and whistles, but with a uniquely personal experience for every patient.
This workshop will help you develop a five step process for success:
- Initial Phone Call: How to encourage people to WANT to be a part of your practice enough to overcome perceived barriers
- Pre-Clinical Conversation: How to develop engagement and trust BEFORE you discover clinical conditions
- Clinical Exam: How to guide discovery of BOTH problems and possibilities
- Treatment Planning: How to follow a stepwise process to identify risks AND benefits in four key areas of concern
- Treatment Communication: How to create a dialogue about both the ultimate goal AND the next steps.
Not a rigid structure, but a flexible framework that supports healthy dialogue about options and timelines, risks and benefits, and goals and strategies of treatment; this workshop with Mary Osborne and Dr. Lee Ann Brady is unique in dentistry today. You will leave with the ability to develop systems which encourage enthusiasm and trust from the patient’s very first contact with your practice.
This program is designed for dentists and team members who want to explore ideas and practice skills in a small group safe environment. The fee for this workshop is $1195 per person, but you can save $100.00 per person with early registration if we receive your deposit before August 30, 2015. In order to provide individualized, interactive learning we can accept no more than fifty participants. Go to www.maryosborne.com or call 206-937-5851 to reserve your space and take advantage of the early registration discounted fee.
What you can expect to learn:
Clinical information personalized to individual needs of each patient. Not just concepts, but real world decision points to help you make the best recommendations. The workshop includes active patient treatment planning, discussions of the clinical elements around esthetic, functional, structural and biologic risk and benefits. You will learn how to help patients understand their choices.
Communication and relationship building skills to help patients trust you and feel confident in their choices. No scripts or one-size-fits-all verbal skills, but powerful communication tools that encourage loyalty and commitment. We will actively work on case presentation and helping patients develop ownership over their present condition, and the treatment they choose to move forward with.