Mary Osborne has worked in dentistry for over forty years. She brings to her work the experience of day to day, hands on clinical dentistry as well as a wide range of knowledge gained in working with dental practices around the world. Mary’s education and experience as a dental hygienist and patient facilitator help her to understand both the rewards and challenges of practicing dentistry. Her love of learning, and deep belief in personal and professional growth through authentic communication have made her a respected and admired advisor to dentists and their teams for many years.
Mary has been a lifelong student of effective communication. As a mother she sought insights into how to communicate authentically and clearly with her children. As a hygienist she came to understand the importance of becoming a change agent, helping patients pursue health. As a facilitator she has learned the power of speaking thoughtfully and listening carefully to create a safe environment in which people can grow and learn.
Mary is known internationally as a writer and speaker on patient care and communication. Her writing has been acclaimed in respected print and online publications. She is widely known at dental meetings in the U.S., Canada, and Europe as a knowledgeable and dynamic speaker. Her passion for dentistry inspires individuals and groups to bring the best of themselves to their work, and to fully embrace the difference they make in the lives of those they serve.