 |
 |
 |
 |
|
|
 |
 |
 |
|
|
M A R Y H. O S B O R N E
Mary is known internationally as a consultant, writer, guest presenter and producer of newsletters and audio cassette programs. Her writing has been published in national magazines including the Journal of Clinical Orthodontics,and she serves on the editorial board of In A Spirit of Caring. Mary is a Foundation Advisor and serves on the Visiting Faculty at the Pankey Institute for Advanced Dental Education. …..Improving communication in dentistry for over thirty five years and specializing in: Patient Care and Communication: Patients come to us with fears, doubts, concerns, and opinions. Empathic listening and clear communication creates mutual respect, clear expectations and trusting relationships. Leadership and Personal Growth: Communicating your vision for the practice to those who must help you achieve it is essential to your success. Leadership requires self awareness and the courage to bring yourself to your work. Ethical practice, excellent dentistry, and quality care earns you the right to influence others. Team Development: A successful dental practice requires a high level of professionalism from everyone in the office and an environment of open and honest communication. Developing the gifts and talents of those with whom you work inspires dedication, creativity, and enthusiasm. You can learn to be a more effective communicator. You can go beyond verbal tactics and scripts, and learn MARY'S BOOK LIST My work is influenced and informed by the wisdom of the past as well as emerging insights and ideas. In this space I will share books I am reading and have read which I hope will influence your understanding of the present and plans for the future. “Kitchen Table Wisdom,” by Rachel Naomi Remen “My Grandfather's Blessings,” by Rachel Naomi Remen “The Power of Story,” by Jim Loehr “The Power of a Positive No,” by William Ury “A Hidden Wholeness,” by Parker Palmer “Let Your Life Speak,” by Parker Palmer “The Way of Transition,” by William Bridges “A Simpler Way,” by Margaret Wheatley and Myron Kellner-Rogers “Leadership and Self Deception” by the Arbinger Institute “Good to Great” by Jim Collins “The Answer to How is Yes” by Peter Block “The Highest Goal,” by Michael Ray “Peak” by Chip Conley
| |
"This workshop is elegant in scope and content . . . Excellent on all counts." Barbara Leavitt, M. Ed., RDH |
©2005 Mary H. Osborne Resources. All Rights Reserved. |
Mary Osborne has worked in dentistry for over thirty five years as a clinical hygienist and patient facilitator. As a lifelong student of effective communication and relationship building, she brings to her work enthusiasm, intelligence, humor, and a deep belief in the potential for significant growth through authentic communication.